Understanding Content Updates on Fansted
When you subscribe to a creator's plan on Fansted, you gain access to exclusive content. That content access can change over time.
Creators add new material, remove outdated items, or update existing files.
This guide explains exactly what happens when content updates occur, how you receive notifications, and what actions you can take.
What Are Content Updates?
Content updates happen when a creator changes what's included in your subscription plan. There are three types of content updates:
1. Content Additions
The creator adds new videos, documents, audio files, or other material to your plan. You gain immediate access to this new content. This is the most common type of update and represents increased value for your subscription.
2. Content Removals
The creator removes existing content from your plan. You lose access to the removed items immediately. Creators remove content for various reasons: the material becomes outdated, they restructure their offerings, or they move content to a different plan.
3. Content File Updates
The creator updates the files within an existing content item. For example, they might upload a revised version of a document, add new video chapters, or replace an audio file with a remastered version. The content item stays in your plan, but its files change.
How You Receive Notifications
Fansted sends you email notifications whenever your content access changes. You receive separate emails for different types of changes:
1. When Content Is Added
You receive an email with the subject line indicating new content is available. The email tells you:
- The name of the plan that received new content
- The number of new content items added
- A direct link to the creator's channel where you can access the new material
2. When Content Is Removed
You receive a notification explaining that content has been removed from your plan. The email includes:
- The name of the affected plan
- The number of items removed
- A link to the creator's channel to see what content remains available
3. When Files Are Updated
If a creator updates the files within a content item you have access to, you receive an email specifying:
- The title of the updated content
- How many files were added or removed
- A link to access the updated content
Why Creators Update Content
Creators update their plan content for legitimate business reasons:
1. Adding Value
Most content updates involve additions. Creators produce new material and add it to existing plans. This increases the value you receive for your subscription price.
2. Restructuring Plans
Creators sometimes reorganize their offerings. They might move content between plans, create new specialized plans, or consolidate existing ones. This can result in content being removed from one plan while being added to another.
3. Removing Outdated Material
Information becomes outdated. Software tutorials need updates. Market analysis becomes irrelevant. Creators remove outdated content to maintain the quality of their offerings.
4. Exclusive Tiers
Some creators offer tiered access. They might move premium content to higher-priced plans, removing it from lower tiers. This creates incentive structures for their most dedicated subscribers.
Your Rights as a Subscriber
You have specific rights regarding content updates:
1. Transparency
Fansted requires creators to notify you of all content changes. You will always know when your access changes. There are no silent modifications.
2. Immediate Access
When content is added to your plan, you gain access immediately. You don't need to take any action. Simply visit the creator's channel to see and access the new material.
3. No Retroactive Charging
Content additions don't increase your subscription price mid-cycle. You pay what you agreed to pay when you subscribed. Price changes only affect future billing periods, and you receive separate notification about those.
Actions You Can Take
When you receive a content update notification, you have several options:
1. Review the Changes
Click the link in your notification email to visit the creator's channel. See exactly what content is now available under your plan. Assess whether the changes affect your subscription's value to you.
2. Continue Your Subscription
If the content updates satisfy you, take no action. Your subscription continues normally, and you maintain access to all current plan content.
3. Contact the Creator
If you have questions about content changes, reach out to the creator directly. Many creators welcome feedback about their content decisions and may explain their reasoning.
4. Cancel Your Subscription
If content removals significantly reduce your subscription's value, you can cancel at any time. Navigate to your account settings, find your active subscriptions, and select the cancel option. You retain access until your current billing period ends.
Protecting Yourself
Follow these practices to stay informed:
Check Your Email
Content update notifications go to the email address you used to subscribe. Make sure this email is correct and that Fansted emails aren't going to spam.
Add updates@fansted.com to your contacts.
Review Plan Details Before Subscribing
Before subscribing, review what content a plan includes. Understand that this content list can change. Subscribe based on the creator's track record and the type of content they produce, not just the specific items currently listed.
Understand Plan Descriptions
Read the plan description carefully. Creators often describe their content update patterns. Some promise weekly additions. Others maintain a fixed content library. Match your expectations to the creator's stated approach.
Frequently Asked Questions
Can creators remove all content from my plan?
Yes, creators control their content. However, removing all content would likely prompt subscribers to cancel. Fansted's notification system ensures you always know what you're paying for.
Do I get refunds for removed content?
No automatic refunds occur for content removals. Your subscription grants access to whatever content the plan includes at any given time. If you're unsatisfied, cancel your subscription.
How quickly do I get access to new content?
Immediately. There's no delay. As soon as the creator adds content to your plan, you can access it.
What if I miss a notification email?
Log into your Fansted account and check your subscriptions. Visit each creator's channel to see current content availability. Your account always shows your actual access status.